Course Summary

This Microsoft 365 Fundamentals (MS-900) course focuses on knowledge about different types of cloud services; benefits and considerations of using cloud, hybrid, or on-premises services; core productivity capabilities of Microsoft 365; collaboration solutions of Microsoft 365; endpoint modernization, management concepts, and deployment options in Microsoft 365; analytics capabilities of Microsoft 365; identity and access management solutions of Microsoft 365; threat protection solutions of Microsoft 365; trust, privacy, risk, and compliance solutions of Microsoft 365; Microsoft 365 pricing and billing management options; licensing options available in Microsoft 365; and support options for Microsoft 365 services. It will help you demonstrate your mastery of real-world foundational knowledge about the considerations and benefits of adopting cloud services and the Software as a Service cloud model, as well as specific options and benefits of Microsoft 365 cloud service offerings.

Passing this exam fulfills your requirements for the Microsoft 365 Certified Fundamentals certification credential, proving that you understand Microsoft 365 options, as well as the benefits of adopting cloud services, the Software as a Service (SaaS) cloud model, and Microsoft 365 cloud services in particular.

Methodology:

180-day access to:

  • Lessons
  • Video learning
  • Labs for Microsoft 365 Fundamentals (MS-900).
  • MeasureUp Practice Test for Microsoft 365 Fundamentals (MS-900). Practice Mode with remediation and Certification mode to simulate the test day experience.

Duration: 

Approximately 11 hours of primary course content. Each learner will progress at their own rate.

Audience: 

Designed for IT professionals, Exam Ref focuses on critical thinking and decision-making acumen needed for success at the Microsoft Certified Fundamentals level.

Prerequisites:
  • 1-2 years professional experience developing cloud solutions.
  • Some experience working with Microsoft Azure.
  • Intermediate level knowledge in a programming language supported by Microsoft Azure
  • Assumes you are a business user, IT professional, or student interested in cloud computing and technologies, including individuals planning to pursue more advanced Microsoft 365 certifications.

Course Outline: 

Upon successful completion of this course, students should be able to:

  • Describe cloud concepts.
  • Describe Microsoft 365 apps and services.
  • Describe security, compliance, privacy, and trust in Microsoft 365.
  • Understand Microsoft 365 pricing and support.

Lesson 1: Describe cloud concepts (1 hour and 12 minutes)

  • Skill 1.1: Describe the different types of cloud services available (36 minutes)
    • Understanding cloud services (12 minutes)
    • Describe Microsoft SaaS, IaaS, and PaaS concepts and use cases (12 minutes)
    • Describe differences between Office 365 and Microsoft 365 (12 minutes)
  • Skill 1.2: Describe the benefits of and considerations for using cloud, hybrid, or on-premises services (36 minutes)
    • Describe public, private, and hybrid cloud models (12 minutes)
    • Compare costs and advantages of cloud, hybrid, and on-premises services (12 minutes)
    • Describe the concept of hybrid work and flexible work (12 minutes)
  • Summary
  • Quiz


Lesson 2: Describe Microsoft 365 apps and services (2 hours and 48 minutes)

  • Skill 2.1: Describe productivity solutions of Microsoft 365 (36 minutes)
    • Describe the core productivity capabilities and benefits of Microsoft 365, including Microsoft Outlook and Microsoft Exchange, Microsoft 365 apps, and OneDrive (12 minutes)
    • Describe core Microsoft 365 Apps, including Microsoft Word, Excel, PowerPoint, Outlook, and OneNote (12 minutes)
    • Describe work management capabilities of Microsoft 365, including Microsoft Project, Planner, Bookings, Forms, Lists, and To Do (12 minutes)
  • Skill 2.2: Describe collaboration solutions of Microsoft 365 (48 minutes)
    • Describe the collaboration benefits and capabilities of Microsoft 365, including Microsoft Exchange, Outlook, Yammer, SharePoint, OneDrive, and Stream (12 minutes)
    • Describe the collaboration benefits and capabilities of Microsoft Teams, and Teams Phone (12 minutes)
    • Describe the Microsoft Viva apps (12 minutes)
    • Describe the ways that you can extend Microsoft Teams by using collaborative apps (12 minutes)
  • Skill 2.3: Describe endpoint modernization, management concepts, and deployment options in Microsoft 365 (48 minutes)
    • Describe the endpoint management capabilities of Microsoft 365, including Microsoft Endpoint Manager (MEM), Intune, AutoPilot, co-management wit h SCCM, and tenant attach (12 minutes)
    • Compare the differences between Windows 365 and Azure Virtual Desktop (12 minutes)
    • Describe the deployment and release models for Windows-as-a-Service (WaaS), including deployment rings (12 minutes)
    • Identify deployment and update channels for Microsoft 365 apps (12 minutes)
  • Skill 2.4: Describe analytics capabilities of Microsoft 365 (36 minutes)
    • Describe the capabilities of Viva Insights (12 minutes)
    • Describe the capabilities of the Microsoft 365 admin center and Microsoft 365 user portal (12 minutes)
    • Describe the reports available in the Microsoft 365 admin center and other admin centers (12 minutes)
  • Summary
  • Quiz


Lesson 3: Describe security, compliance, privacy, and trust in Microsoft 365 (2 hours and 36 minutes)

  • Skill 3.1: Describe identity and access management solutions of Microsoft 365 (36 minutes)
    • Describe the identity and access management capabilities of Microsoft Entra ID (12 minutes)
    • Describe cloud identity, on-premises identity, and hybrid identity concepts (12 minutes)
    • Describe how Microsoft uses methods such as multi-factor authentication (MFA), self-service password reset (SSPR), and conditional access to keep identities, access, and data secure (12 minutes)
  • Skill 3.2: Describe threat protection solutions of Microsoft 365 (48 minutes)
    • Describe Microsoft 365 Defender, Defender for Endpoint, Defender for Office 365, Defender for Identity, Defender for Cloud Apps, and the Microsoft 365 Defender Portal (12 minutes)
    • Describe Microsoft Secure Score benefits and capabilities (12 minutes)
    • Describe how Microsoft 365 addresses the most common types of threats against endpoints, applications, and identities (12 minutes)
    • Describe the capabilities and benefits of Microsoft Sentinel, and Microsoft 365 Lighthouse (12 minutes)
  • Skill 3.3: Describe trust, privacy, risk and compliance solutions of Microsoft 365 (1 hour and 12 minutes)
    • Describe the Zero Trust model (12 minutes)
    • Describe Microsoft Purview and compliance solutions such as insider risk, auditing, and eDiscovery (12 minutes)
    • Describe how Microsoft supports data residency to ensure regulatory compliance (12 minutes)
    • Describe information protection features such as sensitivity labels and data loss prevention (12 minutes)
    • Describe the capabilities and benefits of Microsoft Priva (12 minutes)
    • Describe insider risk management solutions to protect against internal threats (12 minutes)
  • Summary
  • Quiz


Lesson 4: Understand Microsoft 365 pricing and support (2 hours and 12 minutes)

  • Skill 4.1: Identify Microsoft 365 pricing and billing management options (36 minutes)
    • Microsoft 365 subscriptions (12 minutes)
    • Describe the pricing model for Microsoft cloud services, including enterprise agreements, cloud solution providers, and direct billing (12 minutes)
    • Selling Microsoft 365 (12 minutes)
  • Skill 4.2: Identify licensing options available in Microsoft 365 (48 minutes)
    • Cost-benefit analysis for cloud vs. on-premises networks (12 minutes)
    • Describe license management (12 minutes)
    • Describe the differences between base licensing and add-on licensing (12 minutes)
    • Implementing best practices (12 minutes)
  • Skill 4.3: Identify support options for Microsoft 365 services (48 minutes)
    • Describe how to create a support request for Microsoft 365 services (12 minutes)
    • Describe support options for Microsoft 365 services (12 minutes)
    • Describe service level agreements (SLAs), including service credits (12 minutes)
    • Determine service health status by using the Microsoft 365 admin center or the Microsoft Entra admin center (12 minutes)
  • Summary
  • Quiz