MALAYSIAN SKILLS DIPLOMA

Introduction

Office Management and Information System were actually two different sets of skills. However, in reality, these skills are intertwined together as many office clerks and administrators handling massive data and information to the point that they have to develop information management system to ease their routine tasks. Therefore, it can be summarized that their career transition from clerical / administration duties to information system management duties are possible for the purpose of organization operation sustenance.This course will equip the trainees with relevant set of administrative and IT skills so that they are prepared to face the real challenging working situation of office operation and information management.

Course Descriptions

NOSS Code: FB-024-2:2012

Office Administration

Level 2 (6 Months)
  • Incoming Communications
  • Outgoing Communications
  • Filing Administration
  • Meeting Preparation Assistance
  • Basic Data Entry

NOSS Code: FB-024-3:2012

Office Administration Supervsion

Level 3 (12 Months)
  • Office Operation Coordination
  • Meeting Arrangement
  • Procurement Administration
  • Staff Administration
  • Customer Liaison
  • Office Safety & Security Administration
  • Event Arrangement Assistance
  • Application Software Basic Maintenance
  • Application Software Installation & Upgrade

NOSS Code: FB-081-4:2012

Information System Administration

Level 4 (15 Months inclusive 3-months On-Job Training)
  • Information System Security Administration
  • Information System Maintenance Coordination
  • Information System User Training
  • Information System Inventory Control
  • Information System Marketing
  • Project Coordination